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Posted: Sunday, December 31, 2017 4:37 PM

Position Summary: Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells and samples items to help increase sales Position Responsibilities: * Ensures proper preparation, presentation and maintenance of stock levels for all foodservice products available to the customer * Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available and ready for consumption * Takes an active role in promoting new foodservice programs introduced by the Company * Assists in code-dating food items to ensure quality and safety. Follows all food sanitation guidelines * Helps ensure proper storage, dating and rotation of all food products and supplies * Actively promotes foodservice items through regular sampling initiatives, engages in suggestive selling and communication of promotional items and specials * Cleans and maintains the foodservice area including, but not limited to, cleaning counters, equipment, floors and cabinets. Performs light maintenance duties as assigned * Helps ensure all equipment is operating correctly. Communicates to Management when maintenance is needed * Monitors customer lines at the Point of Sale (POS) system and opens additional registers as needed, in order to expedite the sales process * Learns and follows all applicable procedures outlined in the Company Food Service User's Guide * Listens and responds to customer requests and forwards necessary information to Management * Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections and the Speedway Standards Worksheet * Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed * Provides suggestions for and actively participates in improving sales, margins and execution of all foodservice programs * Completes other duties as assigned by Management Additional responsibilities for Lead Foodservice Specialist: * Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment, which includes weekends, evenings and other high activity periods * Handles escalated customer concerns and emergencies in absence of Manager. Seeks resolution for the situation while observing Company guidelines * Responds quickly to all emergencies for the safety and security of customers and employees, and notifies the appropriate individuals of critical food safety items immediately * Helps ensure all merchandising and marketing programs are executed properly * Assists in auditing foodservice inventory and manages on-hand quantities to ensure product availability and inventory accuracy Requirements Education Requirements: * No requirement Experience Requirements: * Foodservice/customer service experience preferred Skill Requirements: * Basic computer skills * Exceptional customer service skills * Good verbal and written communication skills * Understanding of store functions and operations * Capable of working in a fast-paced environment and ability to work as a member of a team * Ability to model proper workplace behavior, including being respectful, honest and fair * Ability to perform repeated bending, kneeling, twisting and overhead reaching * Ability to work in intermittent temperatures, eg, outside by the pumps and in the cooler * Ability to stand for an entire shift * Ability to frequently lift between 5 to 20 pounds * Ability to occasionally lift up to 50 poundsSDL2017

Source: http://www.juju.com/jad/00000000gfokes?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc02d96ccccc4c3c2d88e438ede98045f000fcf700ee48587d


• Location: Myrtle Beach

• Post ID: 26761832 myrtlebeach
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